Services | TaxPro Tech Services
Our Services

Everything your office needs
to operate with an edge.

Drake, cloud, security, communications, and bank products, all from one team built for tax offices.

Book a free assessment
Drake Cloud & Local Cybersecurity Bank Products Expert Support WISP · EFIN VoIP · eFax
Drake Authorized Partner

Drake Cloud: Your office
running from anywhere.

Your tax software in the cloud. Work from home, from a second location, from wherever you need to be. If a computer fails, your operation keeps running.

  • 99.95% guaranteed uptime, even in season
  • Automatic, encrypted nightly backup
  • Multi-factor authentication (MFA) included
  • Access from PC, laptop, or tablet, with no install on every machine
  • Expert Drake support, not a generic call center
  • Drake Local migration included in the initial setup

Drake Cloud: Stats

99.95%
Uptime
24/7
Active monitoring
Nightly
Automatic backup
MFA
Security included

Included

Drake Tax Software
Managed cloud infrastructure
Integrated backup + antivirus
Support in English and Spanish
Setup and migration
Book your free assessment →
Cybersecurity

Complete protection.
Built for tax offices.

Your clients' data is non-negotiable. Antivirus, backup, and WISP compliance, all configured so Drake runs without friction.

TaxPro Antivirus 360

Real-time protection built for Drake environments. It won't slow your software down in season: it's optimized for your operation.

Real-time ransomware protection
Works with Drake Local and Cloud
24/7 monitoring and alerts
Get Antivirus 360 →

TaxPro Backup 360

Automatic, encrypted nightly backup. If something happens, a hardware failure, a disaster, a human error, nothing gets lost. Recovery in hours, not weeks.

Encrypted backup every night
Cloud storage with geo-redundancy
Fast recovery of Drake files
Get Backup 360 →
More revenue per client

Bank products:
Capture revenue you're
leaving on the table today.

Bank products let you offer more to every client without adding operational complexity. Refund advances, disbursement solutions, and more, configured correctly from the start.

Talk to us
Refund advances Give your clients faster access to their refund. You capture a fee for the service.
Disbursement solutions Prepaid cards and direct payment options, with no bank account required for your client.
More revenue per return Raise your average ticket without adding clients. The same operation, better capitalized.
Setup and support included We handle the technical integration with Drake so you don't have to figure it out alone.
Support and Infrastructure

Expert support that knows
the real rhythm of your operation.

Not a generic help desk. A team that knows Drake, knows tax season, and answers when it matters most.

Expert technical support

We answer when your operation needs it. Support in English and Spanish, by phone and chat. No scripts. No endless waiting.

EFIN Registration

We walk you through getting or renewing your EFIN with the IRS. No confusion, no missed steps.

Virtual Office Line

Your own number, extensions, and professional call management. Work from anywhere without losing the presence of an established office.

Set up your line →

Professional eFax

Send and receive faxes digitally from your email or web platform. No physical machine, no paper, full traceability.

Get eFax →

IT and Hardware

Computers, printers, scanners, and peripherals configured for Drake. Installation, maintenance, and replacement when you need it.

Equip your office →

Drake Training

Hands-on training in Drake Local and Cloud for you and your team. Get to season knowing how to use every feature that matters.

Book your training →

Ready to walk into
next season prepared?

In 30 minutes we assess your current setup and tell you exactly what your office needs to operate with an edge.